At WePsychologist, your privacy is our top priority. We are committed to maintaining the confidentiality, security, and integrity of your personal and health-related information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our psychological services.

1. Information We Collect

We may collect the following types of information: – a. Personal Information – Full name – Contact information (email address, phone number) – Date of birth – Gender – Emergency contact details – Billing and payment information – b. Health Information – Medical and psychological history – Symptoms, concerns, and therapy goals – Session notes (kept by therapists only and securely stored) – Assessment forms and mental health screening tools – c. Technical Data – IP address – Browser type and version – Device information – Website usage statistics via cookies (see section 6)

2. How We Use Your Information

We use the information we collect to: – Provide psychological and counseling services – Schedule and manage appointments – Customize your treatment and therapy plans – Send updates, confirmations, and service-related notifications – Process payments securely – Improve our website’s functionality and user experience – Comply with legal and professional regulations

3. Confidentiality & Security of Information

We strictly follow confidentiality guidelines as outlined by ethical standards for psychological practice. Your data is: – Stored securely on encrypted servers and/or password-protected systems – Only accessed by authorized personnel and your treating psychologist – Never sold or disclosed for advertising purposes Your therapy session content and personal data are not shared with third parties unless: – You provide written consent – There is a legal obligation (e.g., court order) – There is a risk of harm to you or others (as required by law)

4. Online Therapy Privacy

We offer secure online counseling sessions through HIPAA-compliant and encrypted video platforms. We ensure the highest standards of digital privacy and encryption. You are responsible for maintaining your own device security and internet privacy during remote sessions.

5. Data Retention

We retain your information for as long as necessary to: – Fulfill the purposes outlined in this policy – Comply with legal, tax, or regulatory requirements – Support clinical documentation standards Upon termination of services, data may be securely archived for a period required by law, after which it will be permanently deleted.

6. Cookies and Analytics

We use cookies and analytics tools (such as Google Analytics) to improve website performance. Cookies may collect anonymous usage data such as: – Pages visited – Time spent on site – Device and location (IP-based) You may choose to disable cookies in your browser settings; however, this may affect some site features.

7. Third-Party Services

We may use third-party tools for booking, payments, or communication (e.g., payment gateways, video conferencing tools). These services have their own privacy policies, and WePsychologist is not responsible for how they handle your data.

8. Your Rights

You have the right to: – Access your personal or health records – Correct or update inaccurate information – Withdraw consent at any time – Request data deletion, subject to legal and ethical obligations – File a complaint if you believe your privacy has been violated To exercise your rights, contact us at mailto:support@wepsychologist.com.

9. Children’s Privacy

Our services for minors are offered only with parental or guardian consent. We do not knowingly collect personal information from individuals under 18 without verified permission.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. The latest version will always be posted on our website. Continued use of the website and services implies acceptance of the revised policy. By using our website ((link unavailable)), you consent to the practices described in this policy.